Shangri-La CEO Kuok Hui Kwong on Asian hospitality: Not ‘silver candlesticks,’ but ‘attention to detail’
Most prominent hotel groups don’t actually own their hotels. Instead, when you stay at a Marriott or a Hilton, the building is often owned by someone else—usually a developer—while the hotel company handles the operations. That’s not the case for Shangri-La Hotel and Resorts, founded by Malaysian tycoon Robert Kuok in 1971, and now led … Read more