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ChatGPT referrals to retailers’ apps increased 28% year-over-year, says report

New data shows ChatGPT’s growing influence as a referrer to e-commerce websites, as well as how small its slice of this market is currently. According to a new analysis by mobile app insights provider Apptopia, ChatGPT referrals to retailer mobile apps increased 28% year-over-year over the Black Friday holiday shopping weekend, running from Thanksgiving Day … Read more

ChatGPT just became a shopping channel. Walmart is ready, but most retailers aren’t

OpenAI just announced that consumers can now buy products directly inside ChatGPT. At the same time, big-box retailers like Walmart are already seeing one in five referral clicks come from ChatGPT. In a matter of months, AI agents have gone from a fun novelty to a business necessity, marking one of the fastest shifts in … Read more

Fashion retailers partner to offer personalized AI styling tool ‘Ella’

The luxury membership platform Vivrelle, which allows customers to rent high-end goods, announced Thursday the launch of an AI personal styling tool called Ella as part of its partnership with fashion retailers Revolve and FWRD. The launch is an example of how the fashion industry is leveraging AI technology to enhance customer experiences and is … Read more

Home Depot (HD): A look at the home improvement retailer’s performance in Q2 2025

Shares of Home Depot (NYSE: HD) stayed red on Wednesday. The stock has gained 8% over the past three months. The company delivered a generally positive performance for the second quarter of 2025, and it remains confident in its ability to manage the current macroeconomic environment, which led it to reaffirm its outlook for the … Read more

Handwave lends a hand to retailers with its European alternative to Amazon’s palm payments

Paying with a handwave once sounded like science fiction, but contactless palm recognition service Amazon One has already been used more than 8 million times, according to the company. That’s Amazon, though, which explains why it has been deployed in Amazon stores and more than 500 Whole Foods Market stores in the U.S., but only … Read more

More retailers are opening coffee shops to appeal to customers who may not want to spend the big bucks—but still want a cup of joe

Café Dior in Chengdu. Carhartt Coffee in London. Santander Work Café in Brooklyn. Around the world, brands ranging from luxury fashion houses to workwear to banks are opening up coffee shops. The phenomenon of retailers hosting coffee shops isn’t exactly new, as anyone who’s ever been to a Starbucks inside of a Target can tell … Read more

Cyberattack on Whole Foods supplier that left store shelves bare is part of a boom in attacks on retailers

A string of recent cyberattacks and data breaches involving the systems of major retailers have started affecting shoppers. United Natural Foods, a wholesale distributor that supplies Whole Foods and other grocers, said this week that a breach of its systems was disrupting its ability to fulfill orders — leaving many stores without certain items. In the U.K., … Read more

Small retailers ‘vacation from hell’ seek clarity on Trump tariffs

A UPS seasonal worker delivers packages on Cyber Monday in New York on Nov. 27, 2023. Stephanie Keith | Bloomberg | Getty Images When Matt Kubancik, a small business owner in Louisville, Kentucky, cast his ballot for Donald Trump in November, he was hoping that the Republican nominee’s return to the White House would provide … Read more

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