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Empathy is the most under-hyped factor of the AI transformation era, American Express exec says

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As artificial intelligence reshapes industries at a breakneck pace, many leaders agree the digital transformation underway is not just about technology—it’s about people.  In fact, Anna Marrs, group president of global merchant and network services at American Express, said empathy is the most under-hyped factor in the AI transformation era and that preserving human connection … Read more

Apple loses another AI exec to Meta 

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Ke Yang, the Apple executive leading the iPhone-maker’s efforts to build AI-driven web search, is heading to Meta, according to a Bloomberg report.   Yang’s departure marks the latest in a string of exits from Apple’s AI unit, putting the company into jeopardy in the lead up to a much-anticipated Siri revamp scheduled for March. Rouming … Read more

Verizon exec tells unemployed Gen Z they can always volunteer to stand out in the current bleak job market: ‘No one’s going to say no to free work’

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Young millennials and Gen Zers are having a hard time breaking into the world of work. Millions are unemployed, many are questioning whether their expensive college degree was “pointless”, and they’re quickly realizing that in today’s economy, you need work experience to get experience.  That’s where Verizon’s chief talent officer Christina Schelling has some advice: … Read more

This exec says resisting FOMO is a major challenge in the AI age: ‘Stay focused on the human being’

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In today’s AI-obsessed business world, the stakes can feel higher than ever to make big changes to fuel innovation and productivity. However, executives speaking at Fortune’s Most Powerful Women 2025 summit in Washington, D.C. emphasized that companies must avoid being stretched too thin—and succumbing to pressures driven by fear. “For me, there’s the pervasive sense … Read more

Adobe exec says the $141 billion software giant embraces candidates who use AI to apply for jobs—because they’re the people ‘creating the future’

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But while many hiring professionals are concerned about applicants using AI in the process, one leader actually hunts for talent using the tech in application rounds.  “As AI reshapes how we communicate, market, and create, those who pair creative skills with AI fluency will have a competitive edge, and we’re looking for that combination,” Stacy … Read more

Exec at $270 billion Cisco started his career making $4/hour waiting tables—he says the experience ‘wires you differently’ and is a must for Gen Z

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Gen Z is facing a tough job market. The unemployment rate for 16- to 24-year olds has climbed to 10.5%, and a growing share of young people are NEET—not in education, employment, or training. For those looking to get ahead, the best career training might not come from a classroom or a corporate internship, but … Read more

Former Tesla exec claims EV industry will grow, not shrink, after death of $7,500 tax credit: ‘The market’s established’

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The U.S. electric vehicle market is established and ready to grow without federal subsidies, according to Jon McNeill, a former Tesla president of global sales and service and current GM board member. Speaking to CNBC on Thursday, McNeill expressed confidence that despite the recent expiration of a key EV tax credit, the industry will continue … Read more

Coinbase exec Jesse Pollak on the coming Base token—and why we can trust corporate blockchains

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Corporate blockchains are back. Long derided as a phony form of crypto, the idea has gained new life as everyone from Stripe to Circle is building their own chains. On the latest episode of the Crypto Playbook vodcast (available on Spotify, Apple, and YouTube), Coinbase’s Jesse Pollak—who is the driving force behind the company’s Base … Read more

Walmart now plans to bring drone deliveries to ‘most areas that we operate in,’ exec says

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For more than half a decade, Walmart has been testing a variety of drones to assess the viability of airborne deliveries. On Tuesday, a Walmart executive said the company now believes drone deliveries are ready to become a key part of the retail giant’s operations. Drone delivery will “be in most areas that we operate … Read more

Coinbase exec addresses customer service backlash: ‘We know’

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In the wake of a massive data breach, Coinbase is taking swift action to restore trust with a comprehensive overhaul of its customer support operations. Summary Coinbase shares a 4-step strategy to fix poor customer support quality. New tools and automation aim to reduce effort and improve live assistance. Overhaul follows a major breach exposing … Read more

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