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DoorDash CEO Tony Xu outmaneuvered meal delivery rivals by obsessing over his customer

Good morning. If Americans treated their post-Thanksgiving Day exhaustion with take-out this weekend, there’s a good chance they ordered from DoorDash. The meal delivery giant now controls 60% of the market in the U.S and is more than twice the size of its closest competitor, Uber Eats. It wasn’t always that way.  In a new … Read more

Upbit discloses $37M hack on Solana network, pledges to cover customer losses

Key Takeaways Upbit, a leading South Korean cryptocurrency exchange, suffered a $37 million security breach on the Solana network. Upbit has pledged to cover all customer losses from its own funds, demonstrating a commitment to customer security. Share this article Upbit, a major South Korean crypto exchange, today disclosed a $37 million security breach on … Read more

Musk’s xAI will be customer for Nvidia data center in Saudi Arabia

Tesla CEO Elon Musk (L) talks with Nvidia CEO Jensen Huang during the U.S.-Saudi Investment Forum at the Kennedy Center on Nov. 19, 2025 in Washington, DC. Win McNamee | Getty Images Nvidia and xAI said on Wednesday that a large data center facility being built in Saudi Arabia and equipped with hundreds of thousands … Read more

Luminar is fighting with its biggest customer as bankruptcy threat looms

Swedish automaker Volvo has cancelled a five-year-old contract with Luminar, the latest escalation in an increasingly-ugly brawl between the lidar sensor company and its biggest customer. The fight is happening during an existential moment for Luminar. The company recently defaulted on several of its loans. While it’s working with those lenders on a resolution, Luminar … Read more

Crypto startup Seismic raises $10 million to help fintechs protect customer data

As more and more fintech companies use crypto, they face one big challenge: blockchains are public. This creates a risk that customers’ sensitive financial data, like their salaries, or how much they pay for rent, could inadvertently be made public. That’s a problem that a startup called Seismic is aiming to solve.  On Wednesday, Seismic … Read more

Wonderful raised $100M Series A to put AI agents on the front lines of customer service

Israeli AI agent startup Wonderful has raised $100 million in a Series A round led by Index Ventures, with participation from Insight Partners, IVP, Bessemer, and Vine Ventures. The large round, in a market already crowded with AI agent startups, suggests Wonderful has convinced top tier investors it’s not just another GPT wrapper, but a company building the infrastructure and orchestration that could scale if … Read more

Jamie Dimon says he still reads customer complaints himself because his staff filters too much: ‘The bureaucracy does want to control you’

Jamie Dimon doesn’t trust hierarchy to tell him the truth. The JPMorgan Chase CEO, who runs a $4.5 trillion bank with 300,000 employees, still reads customer complaints himself, a habit that, he says, keeps him connected to reality inside one of the world’s most powerful financial institutions. “I still read customer complaints,” Dimon said at … Read more

Tata Motors confirms it fixed security flaws, which exposed company and customer data

Indian automotive giant Tata Motors has fixed a series of security flaws that exposed sensitive internal data, including personal information of customers, company reports, and data related to its dealers. Security researcher Eaton Zveare told TechCrunch that he discovered the flaws in Tata Motors’ E-Dukaan unit, an e-commerce portal for buying spare parts for Tata-made … Read more

Cyber giant F5 Networks says government hackers had ‘long-term’ access to its systems, stole code and customer data

Cybersecurity firm F5 Networks says government-backed hackers had “long-term, persistent access” to its network, which allowed them to steal the company’s source code and customer information. In a filing with the U.S. Securities and Exchange Commission on Wednesday, F5 said it now “believes its containment actions have been successful,” after first discovering the hackers in … Read more

Fastenal reports higher Q3 FY25 sales amid strong customer signings

Fastenal Company (NASDAQ: FAST) on Monday announced its third-quarter 2025 financial results, reporting a double-digit increase in sales. Net income was $335.5 million or $0.29 per share in the third quarter, compared to $298.1 million or $0.26 per share in the prior-year quarter. Third-quarter net sales increased 11.7% year-over-year to $2.13 billion. The top-line growth mainly … Read more

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