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Ronald Reagan Presidential Foundation Director: Civility can be your edge in this polarized time, wh

Incivility dominates too many aspects of American life, but one place still stands out as a training ground for respectful discourse: the workplace.  According to a recent survey conducted by the Ronald Reagan Presidential Foundation and Institute, 46% of Americans say they’ve learned civility skills at work, more than any other place. These skills include the ability to disagree … Read more

Lack of ‘civility’ is costing business $2 billion a year, according to the top HR research body. Here’s how to crack down on office rudeness, they say

Lack of civility in U.S. workplaces is costing American businesses an estimated $2.1 billion per day, according to new research released by the Society for Human Resource Management (SHRM). The organization sifts through reports of rudeness, terse emails, and snippy interactions, and finds reduced productivity and absenteeism costing companies’ bottom line. SHRM’s Civility Index research found … Read more

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