Applebee’s and IHOP’s CIO places AI bets that can boost traffic and improve the dining experience
Justin Skelton, the chief information officer at Dine Brands, envisions a world in the not-too-distant future where an IHOP server can scan a QR code and pull up every detail about a guest’s order preferences and history. Using generative AI to guide them, servers can then suggest the perfect side dishes to complement that order … Read more